NICOLE PANDO PORTFOLIO
Professional Resume
June 2019 - Now
Graphic Designer
Texas Service Life Insurance Company
As a graphic designer at Texas Service Life Insurance Company, I work in the Creative Services Department as part of the in-house marketing team. When our clients, agents, or administration need anything visual created, we handle it from the idea to the production. Designs I help with include postcards, banners, brochures, emails, flyers, social media graphics, logo digitalizing, the rebuild of our website, and much more. I have included a small number of the projects I have created on my portfolio.
June 2019 - September 2021
Social Media Manager
tekRESCUE
As the Social Media Manager, I was in charge of creating, scheduling, and posting on our clients social medias. In order to create posts that users would interact with, I would have to find relatable stock images and create eye catching graphics that intrigued both current and potential customers.
May 2016 - June 2019
SEO & Web Team Leader, Web Developer,
SEO Specialist
tekRESCUE
As a web designer/developer, I was responsible for the creation of new websites as well as the redesign of old ones. I worked one-on-one with the client, as well as with a team of designers to collaborate ideas. This job has taught me to work more independently as I work remotely on my own majority of the time, but it has also improved my skills in teamwork and collaboration so that we could come up with the best possible resolution for what the client wanted and what would work best to improve their site usability. For the later half of my career at tekRESCUE, I was promoted to Team Leader where I was in charge of 3-4 team members at a time. As Team Leader, I would delegate tasks to my team and deal more one-on-one with the clients. I was in charge of sending monthly reports and making sure every task was done at a reasonable time.
Freelance Resume
Nic of Time Design
October 2019 - Now
Web Design/Management
Graphic Designer
Inventory Management
San Antonio in a Box
San Antonio in a Box has been my longest regular freelance customer. Back in October of 2019, they hired me to help with the creation and start up of their website. After beginning, we decided that using Shopify was a better option for them rather than Wordpress, however I was not well versed in Shopify yet. Because of that, we hired the Shopify build out to another freelancer and after the initial build, I took over regular management of the site. When the client has a new product to add to the site, I edit the photos and create the listing on the website. I also handle all technical difficulties that come up with customers and the site itself.
May 2020 - Now
Graphic Designer
Star Hill Ranch
After getting married at Star Hill Ranch, I built a professional relationship with the venue owners and have essentially become their in-house graphic designer. When they need flyers or ads for upcoming events, I create all the assets they may need. I also recreated their outdated logo to something that fits their brand.
June 2021 - Now
Graphic Designer
Five Points Distilling
Five Points Distilling (or Lone Elm Whiskey) reached out to me in 2021 after finding me in a bourbon facebook group looking for assistance with sticker designs. After we started working together, they loved what I had to offer and we started creating flyers, tshirts, and other promotional products. From there, I started creating all of their special release bottle labels which you can find in my portfolio.
February 2022 - Now
Web Management
Mule Restaurants Group
Mule Restaurants Group was referred to me from another client to help them manage their various websites. Their family of businesses include Rita's on the Riverwalk, PizzaRita's, Rio Plaza Event Venue, Justin's Ice Cream, Bonita Rita's, and 444 Tubing all located near San Antonio. Since partnering together, I have helped them redesign their menus for Rita's on the Riverwalk as well as get their pre-existing website updated and live after being closed for COVID-19. I have also been helping with their SEO on various websites and getting all their information current.